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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gala Parsons

August 8, 2025

5  out of  5
rating by Gala Parsons
"We were shopping for a lused car. Raquel was very helpful in helping us get the right coverages we needed. It was lower than we expected. She was right there on the phone when we called from the dealership and she sent the insurance information the dealership needed right away. She is very professional at what she does and a people person. Thanks again! Gala and John Parsons"
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Christina Begay

August 7, 2025

5  out of  5
rating by Christina Begay
"Quick and easy process to getting RV insurance. No doubt, thank you."
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RITA YAZZIE

July 8, 2025

5  out of  5
rating by RITA YAZZIE
"Great Job Tom Fitzsimmons State Farm especially agent Raquel she goes above and beyond for her customers also love the thank you cards sent out! The hospitality is outstanding!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Raquel and the entire Tom Fitzsimmons State Farm team provided you with exceptional service. Going above and beyond for our customers is what we strive for, and it's wonderful to know our thank you cards and hospitality made a positive impact. We truly appreciate your support! "
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Aarin Chacho

July 8, 2025

5  out of  5
rating by Aarin Chacho
"Wonderful service."
We responded:
"We're delighted to hear you had a wonderful experience with our service. We look forward to assisting you again in the future! "
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bill assad

June 28, 2025

5  out of  5
rating by bill assad
"I recently moved to the Grants, NM area from Maryland and purchased a van from Grants Auto Sales . I called the State Farm store and spoke with Agent Raquel Gabaldon. What a wonderful person! She had the paper work all done even before I left the car dealership,and was waiting for me! The rate for my insurance was very low, less than I expected. I would highly recommend contacting Raquel for any insurance needs. William " Bill" Assad June 2025"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Raquel provided you with such efficient and friendly service, making your transition to Grants, NM smooth and hassle-free. It's great to know that you received a rate that exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Melvin Martinez

May 16, 2025

5  out of  5
rating by Melvin Martinez
"Monica Young was very helpful. She answered all my questions , answered throughly and gave me excellent advice. I will be talking to you soon.. Thank you again."
We responded:
"Thank you for your wonderful feedback! Monica truly strives to meet our customers' needs efficiently. We appreciate your trust and look forward to assisting you again in the future! "
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C Marquez

May 15, 2025

5  out of  5
rating by C Marquez
"Monica is absolutely amazing! Very knowledgeable when it comes to the ins and outs of your policy. She values your time but also ensures she has gone over everything with you! Going the extra mile she also ensures there is no further questions or concerns you may still have before you leave. Thank You Monica!!!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Monica provided you with knowledgeable, thorough, and attentive service. She truly cares about making sure every question is answered and that you feel confident about your policy. We'll be sure to pass along the kind words to Monica - she'll be thrilled to hear them! Thanks again for choosing us! "
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The Cakery

May 14, 2025

5  out of  5
rating by The Cakery
"Monica helped us. I feel like she is very knowledgeable at her job. She really strives to get you the best price. She answers all questions. Very helpful. She's the reason we went back to State Farm. Thank you!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Monica's knowledge, dedication, and helpfulness made such a positive impact on your experience. It means a lot to us that she's the reason you chose to come back to State Farm. We truly appreciate your trust and look forward to continuing to serve you!"
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denise salcido

May 14, 2025

5  out of  5
rating by denise salcido
"Monica was amazing. She really knows her job well and got me what I needed in a timely manner."
We responded:
"Thank you so much for your wonderful feedback! Monica is committed to making sure you get exactly what you need as quickly as possible. We appreciate your trust and look forward to assisting you again! "
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Ivan Arguello

April 24, 2025

5  out of  5
rating by Ivan Arguello
"The young lady was very nice and new her job well. She did a great job at helping me with signing me up for car insurance. Keep up the good work young lady."
We responded:
"We are glad to hear that our team member provided you with excellent service and made the car insurance sign-up process smooth. We'll be sure to pass along your encouragement - she'll appreciate it! Thank you for choosing us! "
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Martina Mares

April 18, 2025

5  out of  5
rating by Martina Mares
"Raquel was so awesome!! She very knowledgeable about products and discounts, really appreciated her help, she went above and beyond. Thank you again Raquel!"
We responded:
"Thank you for your kind words! Raquel truly goes above and beyond to help our customers. We will be sure to pass along your appreciation. Thanks again for choosing us! "
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Alexandra Trujillo-Gonzales

April 16, 2025

5  out of  5
rating by Alexandra Trujillo-Gonzales
"Great first time experience! Raquel made it very easy for me to understand the policies and gave me information that was very helpful."
We responded:
"Thank you so much for sharing your experience! We are delighted to hear that Raquel made your first time with us easy and informative! Providing clear and helpful information is important to us, and we are glad Raquel delivered just that. We look forward to supporting you with your insurance needs in the future! "
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Julie Junod

March 12, 2025

5  out of  5
rating by Julie Junod
"Based on a recommendation, I checked out State Farm, Tom Fitzsimmons' office on Friday, 3/7/25 - mid afternoon, mind you! Before close of business, Rosie had helped me with finishing up the application process, got us (Mom) a quote, I got Mom's go-ahead, and we were covered with a temporary insurance card sent to me for the car I was to receive on that Saturday. I highly recommend anyone who would like to switch to give Tom Fitzsimmons' office a call! OH! Their rates were considerably less than our individual policies (Mom-homeowners' and me-car) before bundling!! That made the deal even sweeter!! Give them a call!!!"
We responded:
"Thank you for taking the time to share your positive experience! We are so glad Rosie was able to assist you quickly and efficiently. It's wonderful to hear that our rates and bundling options provided great value for you and your mom. We truly appreciate your recommendation and look forward to helping you with any future insurance needs! "
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Kim Baca

February 4, 2025

5  out of  5
rating by Kim Baca
"Monica provided excellent customer service. She was very responsive and was able to assist me right away. I really appreciate her in helping me with my questions/concerns."
We responded:
"Thank you for your wonderful feedback! We are glad to hear that Monica provided you with responsive and excellent customer service. She's always here to help and ensure your questions and concerns are addressed promptly. We truly appreciate your kind words and look forward to assisting you again!"
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Naci Gallegos

January 24, 2025

5  out of  5
rating by Naci Gallegos
"I recently had the pleasure of working with Monica at Tom Fitzsimmons - State Farm. She made the insurance process a walk in the park. Friendly, knowledgeable, and ready to tackle my questions."
We responded:
"Thank you for sharing your experience! We are delighted to hear that Monica made the insurance process easy and enjoyable for you. Her friendly and knowledgeable approach is something we're very proud of. We appreciate your trust in Tom Fitzsimmons State Farm and look forward to assisting you anytime! "
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Patrick Salazar

January 24, 2025

5  out of  5
rating by Patrick Salazar
"Monica did an amazing job answering all my questions and explaining policy/coverage details. The team at Tom Fitzsimmons - State Farm is professional, efficient, and exceeded my expectations. I highly recommend!"
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Monica and the entire Tom Fitzsimmons State Farm team provided you with professional, efficient service that exceeded your expectations. Monica takes pride in making sure all your questions are answered, and coverage is clear. We truly appreciate your recommendation!"
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Thomas Marks

July 9, 2024

5  out of  5
rating by Thomas Marks
"Tom Fitzsimmons- State Farm. Rosie is always ready to answer questions or go over your house and car policies. She gives great advice and looks out for your best interests. Thanks Rosie."
We responded:
"Thank you so much for taking the time to leave us a review. We appreciate your feedback and your business! "
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Kori Marmon

April 25, 2024

5  out of  5
rating by Kori Marmon
"Looking for insurance with quality service....this is your place."
We responded:
"Thank you so much for the referral! We appreciate your business!"
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Rita Gutierrez

April 22, 2024

5  out of  5
rating by Rita Gutierrez
"They are very comfortable to talk to they help with issues that might come up"
We responded:
"Thank you for your kind words. We always look forward to seeing you. "
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Valerie Garcia

January 26, 2024

5  out of  5
rating by Valerie Garcia
"I want to thank everybody at Tom Fitzsimmons statefarm!!! The staff is amazing and caring. I appreciate you Rosie for getting things going so fast to get my car fixed. I highly recommend this team for your insurance needs. Thank you again!!!"
We responded:
"We are so glad to hear that you were satisfied with our service! Our team is committed to providing high quality service to our customers and your feedback is a great encouragement! Thank you!"
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Jason Bodley

November 17, 2023

5  out of  5
rating by Jason Bodley
"I’ve been dealing with Tom Fitzsimmons State Farm for over 30 years. The service is outstanding. They are knowledgeable and help me with all of my insurance needs. Rosie is wonderful! There are lower cost insurance agencies available, but there’s a service that you cannot put a premium to, and that is the personal touch that we received by dealing with this office. Even when I lived in Rio Rancho, for almost 20 years, they insured all of my vehicles and my house. If you’re looking for an insurance company, who’s going to value your business and treat you with respect and advocate for you, you need to deal with Tom Fitzsimmons, State Farm."
We responded:
"Thank you for your kind words! We take pride in providing the best customer service possible. Customers like you make it worth it. "
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Gabriel Maslowski

November 10, 2023

5  out of  5
rating by Gabriel Maslowski
"I was taken care of respectfully!"
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Diane Jackson

October 28, 2023

5  out of  5
rating by Diane Jackson
"Always friendly and welcoming"
We responded:
"Thank you! We appreciate your business! "
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Jennifer Griego

June 15, 2023

5  out of  5
rating by Jennifer Griego
"We have been clients with State Farm since we moved to Grants in 1998. We have received the best customer service available for all our needs such as home and auto. Thank you Tom, Rosie and all office staff."
We responded:
"We appreciate your loyalty! Thank you for entrusting us with all your insurance needs. "
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Lisa Collins

June 14, 2023

5  out of  5
rating by Lisa Collins
"Rosie Morales and all the State Farm team are professional and friendly. It is so nice to receive exceptional customer service!"
We responded:
"Thank you! We are looking forward to servicing all your needs for years to come. "