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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeAnn Radcliffe

December 29, 2025

5  out of  5
rating by LeAnn Radcliffe
"Raquel was great! Very knowledgeable about coverages and made the process feel light and easy! Even though they could not beat my rate the customer service was immaculate!!"
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Infxnty

December 27, 2025

5  out of  5
rating by Infxnty
"Great experience, Crystal helped me and even wished me a happy holiday's."
We responded:
"Thank you for sharing your great experience! We're glad Crystal was able to assist you and add a personal touch with her holiday wishes. We appreciate your feedback and look forward to continuing to serve you!"
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Joey Ramirez

December 27, 2025

5  out of  5
rating by Joey Ramirez
"They helped me with my payments and made the entire process way easier, ask for Crystal she made it feel like she wanted to make sure i was taken care of."
We responded:
"Thank you for sharing your experience! We're so happy to hear that Crystal made the payment process easier and truly cared about making sure you were taken care of. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out!"
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Cheyanne White

December 27, 2025

5  out of  5
rating by Cheyanne White
"Crystal is so helpful and kind!!"
We responded:
"Thank you for your kind words! We're delighted to hear that Crystal has been so helpful and kind. We'll be sure to pass along your compliments to her! If you ever need anything else, we're here to help."
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Adrianna Landschoot

December 26, 2025

5  out of  5
rating by Adrianna Landschoot
"When I started my policy at Tom Fitzsimmons State Farm the staff was very quick and they answered all of my questions about my coverage. They were very patient with me and made getting my policy set up quick and easy. It’s been a great experience!"
We responded:
"Thank you for sharing your positive experience! We're glad our team at Tom Fitzsimmons State Farm was able to answer all your questions patiently and make setting up your policy quick and easy. It's wonderful to hear that your experience has been great, and we look forward to continuing to serve you!"
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Amy Cameron

December 26, 2025

5  out of  5
rating by Amy Cameron
"Love the customer service! Girls are friendly, knowledgeable, and easy to talk to about any concerns you have with your insurance, bills, or claims! I would recommend this office to anyone seeking a good neighbor and great insurance."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that our team has been friendly, knowledgeable, and approachable in helping with your insurance needs. It means a lot to us that you would recommend our office as a good neighbor with great insurance. We're always here to assist you with any questions or concerns you may have!"
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Desiree Molina

December 26, 2025

5  out of  5
rating by Desiree Molina
"I have been a customer for many years. The customer service in person and over the phone is absolutely phenomenal. All employees at Tom Fitzsimmons State Farm have created a personalized customer service experience. I recommend this insurance business 100% and would highly recommend switching over for anyone who is not already. Thank you State Farm!"
We responded:
"Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that our team at Tom Fitzsimmons State Farm has provided you with exceptional, personalized service both in person and over the phone. Your recommendation means the world to us, and we look forward to continuing to serve you for many years to come. If you ever need anything, don’t hesitate to reach out!"
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Miranda Molina

December 24, 2025

5  out of  5
rating by Miranda Molina
"Not only is this a wonderful place of business, but they also have the best customer service team. Adrianna called to wish my son a Happy Birthday and I was highly impressed with her customer service voice! Very soft spoken and kind. Thank you for taking the time to make his birthday extra special!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Adrianna was able to make your son’s birthday extra special. Our team truly cares about creating memorable experiences for our customers, and your recognition means the world to us. We appreciate your support and look forward to serving you again soon!"
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Josiah Trejo

December 15, 2025

5  out of  5
rating by Josiah Trejo
"I got my insurance with State Farm a few days ago and really appreciate the great deal they gave me. The process was fast and easy, and the service was excellent. Wishing the team a happy holiday season"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and are happy with your new insurance. Wishing you a wonderful holiday season as well! If you ever need anything, we're here to help."
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James Bearden

December 12, 2025

5  out of  5
rating by James Bearden
"Easy and fast with good price"
We responded:
"Thank you for your feedback! We're glad to hear you found the process easy and fast with a good price. We're here whenever you need us!"
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crystal Ramirez

November 12, 2025

5  out of  5
rating by crystal Ramirez
"Raquel helped me switch from progressive and saved me almost $50 and I am getting more coverage."
We responded:
"Thank you for sharing your experience! We're so glad Raquel was able to help you save money and get better coverage. If you have any questions or need assistance in the future, don't hesitate to reach out!"
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Arlene

September 10, 2025

5  out of  5
rating by Arlene
"I had an awesome time at Grants State Farm getting our car insurance.Our Insurance Agent, Raquel, was so accommodating and made our transanction super fast and easy. Kudos to you, Raquel!🎉"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Raquel made your car insurance experience quick and easy. We’ll be sure to pass along your kudos to her. If you ever need anything else, don’t hesitate to reach out. Welcome to the Tom Fitzsimmons State Farm family! 🎉"
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Anthony Martinez

August 27, 2025

5  out of  5
rating by Anthony Martinez
"Raquel helped us get better coverage for a good amount less then what we were paying. Explained everything great! Would definitely recommend"
We responded:
"Thank you for sharing your experience! We’re so glad Raquel was able to help you find better coverage at a great price and explain everything clearly. Your recommendation means a lot to us! If you ever need assistance in the future, we’re here to help."
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Gala Parsons

August 8, 2025

5  out of  5
rating by Gala Parsons
"We were shopping for a lused car. Raquel was very helpful in helping us get the right coverages we needed. It was lower than we expected. She was right there on the phone when we called from the dealership and she sent the insurance information the dealership needed right away. She is very professional at what she does and a people person. Thanks again! Gala and John Parsons"
We responded:
"Thank you so much for your kind words! We are happy to hear that Raquel was able to assist you promptly and find the right coverage at a price that exceeded your expectations. Providing excellent service and making the process smooth for our customers is our top priority. We truly appreciate your feedback and look forward to helping you again in the future. Thanks again for choosing us! "
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Christina Begay

August 7, 2025

5  out of  5
rating by Christina Begay
"Quick and easy process to getting RV insurance. No doubt, thank you."
We responded:
"We are glad to hear that the RV insurance process was quick and easy for you. If you need assistance in the future, we're here to help. Safe travels and enjoy your RV! "
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RITA YAZZIE

July 8, 2025

5  out of  5
rating by RITA YAZZIE
"Great Job Tom Fitzsimmons State Farm especially agent Raquel she goes above and beyond for her customers also love the thank you cards sent out! The hospitality is outstanding!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Raquel and the entire Tom Fitzsimmons State Farm team provided you with exceptional service. Going above and beyond for our customers is what we strive for, and it's wonderful to know our thank you cards and hospitality made a positive impact. We truly appreciate your support! "
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Aarin Chacho

July 8, 2025

5  out of  5
rating by Aarin Chacho
"Wonderful service."
We responded:
"We're delighted to hear you had a wonderful experience with our service. We look forward to assisting you again in the future! "
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bill assad

June 28, 2025

5  out of  5
rating by bill assad
"I recently moved to the Grants, NM area from Maryland and purchased a van from Grants Auto Sales . I called the State Farm store and spoke with Agent Raquel Gabaldon. What a wonderful person! She had the paper work all done even before I left the car dealership,and was waiting for me! The rate for my insurance was very low, less than I expected. I would highly recommend contacting Raquel for any insurance needs. William " Bill" Assad June 2025"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Raquel provided you with such efficient and friendly service, making your transition to Grants, NM smooth and hassle-free. It's great to know that you received a rate that exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Melvin Martinez

May 16, 2025

5  out of  5
rating by Melvin Martinez
"Monica Young was very helpful. She answered all my questions , answered throughly and gave me excellent advice. I will be talking to you soon.. Thank you again."
We responded:
"Thank you for your wonderful feedback! Monica truly strives to meet our customers' needs efficiently. We appreciate your trust and look forward to assisting you again in the future! "
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Priscilla Marquez

May 15, 2025

5  out of  5
rating by Priscilla Marquez
"Monica is absolutely amazing! Very knowledgeable when it comes to the ins and outs of your policy. She values your time but also ensures she has gone over everything with you! Going the extra mile she also ensures there is no further questions or concerns you may still have before you leave. Thank You Monica!!!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Monica provided you with knowledgeable, thorough, and attentive service. She truly cares about making sure every question is answered and that you feel confident about your policy. We'll be sure to pass along the kind words to Monica - she'll be thrilled to hear them! Thanks again for choosing us! "
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The Cakery

May 14, 2025

5  out of  5
rating by The Cakery
"Monica helped us. I feel like she is very knowledgeable at her job. She really strives to get you the best price. She answers all questions. Very helpful. She's the reason we went back to State Farm. Thank you!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Monica's knowledge, dedication, and helpfulness made such a positive impact on your experience. It means a lot to us that she's the reason you chose to come back to State Farm. We truly appreciate your trust and look forward to continuing to serve you!"
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denise salcido

May 14, 2025

5  out of  5
rating by denise salcido
"Monica was amazing. She really knows her job well and got me what I needed in a timely manner."
We responded:
"Thank you so much for your wonderful feedback! Monica is committed to making sure you get exactly what you need as quickly as possible. We appreciate your trust and look forward to assisting you again! "
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Ivan Arguello

April 24, 2025

5  out of  5
rating by Ivan Arguello
"The young lady was very nice and new her job well. She did a great job at helping me with signing me up for car insurance. Keep up the good work young lady."
We responded:
"We are glad to hear that our team member provided you with excellent service and made the car insurance sign-up process smooth. We'll be sure to pass along your encouragement - she'll appreciate it! Thank you for choosing us! "
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Martina Mares

April 18, 2025

5  out of  5
rating by Martina Mares
"Raquel was so awesome!! She very knowledgeable about products and discounts, really appreciated her help, she went above and beyond. Thank you again Raquel!"
We responded:
"Thank you for your kind words! Raquel truly goes above and beyond to help our customers. We will be sure to pass along your appreciation. Thanks again for choosing us! "
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Alexandra Trujillo-Gonzales

April 16, 2025

5  out of  5
rating by Alexandra Trujillo-Gonzales
"Great first time experience! Raquel made it very easy for me to understand the policies and gave me information that was very helpful."
We responded:
"Thank you so much for sharing your experience! We are delighted to hear that Raquel made your first time with us easy and informative! Providing clear and helpful information is important to us, and we are glad Raquel delivered just that. We look forward to supporting you with your insurance needs in the future! "